Shipping and Returns

All items are despatched by Royal Mail.  

Postal charges:  

UK orders: under 4 metres   - £3.75
                    over 5 meters - £8

Rest of the World: contact us for pricing

Everything I sell is covered under the EU Distance Selling Directive.  You are entitled to contact us either by email or telephone, quoting your order number, to cancel your order and return the goods within 14 days of receipt for a full refund including the cost of delivery for snaps and pliers.  No refunds on custom fabrics. You are responsible for the cost and risk of loss or damage when you are returning goods, so should take out enough postal insurance to cover their value.  Your refund will be paid within 14 days, as long as the returned goods are in an unused, saleable condition.

Please wash all fabrics at 30 degrees and do not use fabric conditioner or tumble dry. Please expect shrinkage of up to 5% as is standard. We recommend that you prewash all your fabrics before making any items.

This cancellation policy does not affect your rights when we are at fault - for instance if the goods are faulty or misdescribed.

All items on the website include VAT at 20% as standard.  If you are able to reclaim VAT on your purchases, please request a full VAT receipt at the time of purchase.

These terms do not affect your legal rights which are not diminished in any way.  If any term is held to be invalid under any applicable statue or rule of law, then that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.